Now that X-Plane 10 has been out for almost a month and seven “beta” releases have been distributed, I thought it would be a great time to take another look at X-Plane 10. In this multi-part series, I will share further thoughts on X-Plane 10:
- Part 1: Laminar Research Delivers a Sour Taste
- Quick tips on Getting Started with X-Plane 10, both configuration and rendering options
- The revised experience: I’ll share some screenshots and further discuss whether X-Plane is worth it after spending more time with the software on multiple platforms.
So without further ado (do you guys really read this?), Part 1:
Laminar Research Delivers a Sour Taste
In my previous post on XP 10, Initial Thoughts on X-Plane 10, I discussed how much of a nightmare the release was and how frustrating adjusting setttings could be. I ended the post by suggesting that those of us with older systems stick with X-Plane 9.7 and kept to my “do not buy” recommendation.
This post also became a place for many readers to share their experiences with X-Plane 10. It quickly became clear that I was not alone in my conclusions and many of you struggled with X-Plane 10 as well. There was some harsh criticism for Laminar Research, referring to their recent as “disappointing”.
I would like to note that to date, no one from Laminar Research has bothered to address these comments on this blog. In addition, I personally have sent three emails to Laminar Research requesting further comments. None of my inquiries have been returned. Shame…
Its Beta software!
X-Plane 10 is really beta software. Maybe I missed a memo to their consumers, but with all the hype around how great X-Plane 10 was going to be, someone forgot to stick the “beta” label on it in a place consumers can read. The X-Plane 10 release represents the worst software release in years, with so many bugs and a confusing installation (can’t use the installer on the DVD!), Laminar Research jumped the gun. Nothing says it better than pointing the seven “fixes” released since its debut. That is almost two per week!
Mac Users Beware
X-Plane 10 is not optimized for Mac. The explanation that I received on Facebook was that Macs are not optimized for gaming and this isn’t an X-Plane 10 issue, but an Apple issue. Even still, Laminar Research could have stepped up and pointed out the performance variance a little more black and white.
$80 is a rip-off!
Its $80 for crappy, beta software. While I recognize that Laminar Research has a lot of time resources invested, $80 is steep, especially for software that wouldn’t run out of the box (you must download a new installer from their website).
So, for $80, what am I getting? The latest in graphic rendering, improved ATC (?), and a few extra planes that can only on “high end” systems. The only thing is keeping me from filing a charge back with credit card company (fraud would be my reason for doing so), is that I personally jumped the gun when I ordered it even before downloading the buggy web demo.
Sadly, Laminar Research has left a very sour taste in my mouth from mis-leading marketing to a scalping cost for buggy, poorly checked software. From what others have said, I am not the only one. As a customer experience advocate, I proudly give Laminar Research an “F”.
My message to Austin and the rest of Laminar Research: “You boys are playing in the big league now, releasing buggy software and ignoring your customers isn’t going to get you market share. Stop and think about who is really paying your paychecks. Smart business is about the customer.”
Coming up in part 2, some quick tips on getting started with X-Plane 10, including how to get “decent” frame rates on older systems and how to configure your joystick.